Empower Your Business With Our Expert BPO Solutions
Create capacity, navigate change, and deliver positive experiences with our tailored Business Process Outsourcing (BPO) services, enabling you to focus on growth and success. We harness technology and innovation to enable a more secure and sustainable world. It is the unifying purpose that aligns everything we do.
Our Services
We provide services that help your business tackle challenges, seize opportunities, and stand strong in today's competitive landscape.
Procure-to-Pay
Experience a more efficient accounts payable process. We manage supplier payments, track expenses, and optimise cash flow, all while reducing paperwork and delays.
Order-to-Cash
Get your cash flowing faster with our services. We help you speed up invoice processing, reduce payment cycles, and improve collection efforts, ensuring your revenue keeps growing.
Record-to-Report
Gain valuable insights into your financial performance with our reporting processes. Easily access, analyse, and visualise your financial data to make informed decisions and drive business growth.
Fixed Assets and Inventory Management
Efficiently manage your assets for maximum returns. Our asset records management solutions help you track, maintain, and optimise your asset portfolio, ensuring you get the most out of your investments.
Grants Management
Make grants stress-free. Our solutions guide you through complex programs, ensure compliance, and maximise cost savings.
Payroll, Benefits and Claims
Simplify employee compensation and well-being. Our solutions cover precise pay calculations, easy benefits, and claims management, ensuring your employees are paid accurately and taken care of hassle-free.
People Operations
Transform your HR operations with our expertise. We enhance recruitment, streamline learning and development, and elevate employee management. The result? A more efficient, effective HR process, empowering your strategic growth and value creation.
Contact Centre Solutions
Our 24/7 support and advanced tools ensure top-notch service for your customers, boosting satisfaction and loyalty. With our expertise, your business gains the edge it needs to excel in today's competitive landscape.
Training and Development
Empower your team's skills and expertise through our tailored training programs. Nurture a culture of constant growth, tapping into unused potential for sustained excellence.
Admin Processing and Operations Services
We process claims, refunds, and appeals with precision and compliance. Our experienced team manages various administrative functions, ensuring a smooth transition and strong support for your business.
Welfare Services
eServ is your dedicated partner in delivering top-notch welfare transition support. Our innovative welfare services, focus on staff morale, and robust transition management ensure you receive welfare support that truly makes a difference.
Advisory and Consultancy
Receive expert guidance and fuel your business transformation with our advisory services. Boost operational efficiency, growth, and success through strategic insights and innovative strategies.
Building Capacity and Enhancing Experiences for Lasting Success
With a focus on practical solutions, ethical conduct, and quality service, we are here to be your reliable partner on the path to success.
Supercharge Efficiency
Take operational efficiency to new heights. Our streamlined processes and expert management free up your resources, allowing you to achieve more in less time and driving rapid growth.
Continuous Improvement
Embrace a continuous pursuit of excellence to ensure your functions and processes remain relevant. This approach supports the dynamic climate and meets your evolving expectations.
Core Competencies
Say goodbye to time-consuming tasks that deplete your resources. Our solutions streamline your operations, giving you more time for strategic planning and growth.
Specialised Expertise
Access expert insights and guidance to steer your business towards success. Our tailored expertise enhances your operations, addresses challenges with precision, and empowers you with the tools to accomplish more.
Safeguarding Reputation
Trust us to safeguard your reputation. Our ethical conduct and Data Protection Trustmark ensure data security and confidentiality, protecting your brand's integrity and building lasting trust.
Vendor Collaboration
Our efficient vendor coordination services ensure that all parties work seamlessly together, enhancing overall performance and maximising asset utilisation.
Certifications and Accreditations
Latest News and Articles
6 Benefits of a Multi-Functional BPO Service Provider
Companies face multi-faceted challenges spanning various functions, from finance to customer care....
Data Protection: How eServ Keeps Your Information Safe
Dealing with cyber threats has become a common challenge. For businesses outsourcing their...
6 Proven Best Practices for Contact Centres
Navigating the landscape of customer service can be a complex task for contact centers striving for...