Yan Lin
Deputy Head

“The culture of innovation at eServ has empowered my leadership growth and problem-solving skills”

Since joining eServ in 2013, I've found the collaborative environment and growth opportunities incredibly fulfilling. The company's strong ethical standards and inclusive culture ensure a respectful workplace that enhances team effectiveness and success.

The culture of innovation at eServ has supported my leadership growth, allowing me to take on challenging projects and develop strong problem-solving skills. Mentorship from experienced leaders has been invaluable.

Valerie 
Executive

“The most fulfilling part of my job is guiding my team through daily operations, witnessing their growth, and achieving our service goals together"

Working in payroll and claims at eServ has been a transformative experience for me. I've evolved from processing transactions and customer interactions to managing complex compensation cases and ensuring compliance with company policies. 

Each role has not only enhanced my professional confidence but also deepened my empathy and critical thinking skills.

The most fulfilling part of my job is guiding my team through daily operations, witnessing their growth, and achieving our service goals together. Building strong bonds with colleagues across different centres has been invaluable, creating a supportive environment where we thrive on challenges and celebrate successes as a unified team.